Customer Support
Support your community day or night on Discord.
PLEX TICKETS
A powerful Discord ticket system built for fast, reliable, and professional support management.
If you need any assistance click on the button corresponding to the type of ticket you wish to open.
@usernameSupport@StaffMemberHighSupport your community day or night on Discord.
Over 100+ features to fully customize your support system.
All commands and features can be configured around your community.
Claim, close, transfer, lock, rename, and prioritize tickets from Discord or the dashboard.
Working hours, inactivity warnings, auto-close, auto-delete, and canned responses.
See claims, closes, response time, resolution time, and ratings per staff member.
Unlimited ticket panels with buttons, emojis, questions, and per-category permissions.
Professional HTML and TXT transcripts, searchable and downloadable.
1–5 star reviews after close, with staff and category breakdowns.
Community suggestions with votes, staff replies, and status workflow.
PayPal, Stripe, crypto, or custom invoice links from inside a ticket.
A modern staff dashboard for tickets, panels, automations, and logs.